• Chalhoub Group

Letter from Our CEO

JUNE 07, 2020 | ADAPTING TO A NEW REALITY

Dear Colleagues,


After a period of lockdown during which we have witnessed incredible courage, solidarity, and resilience, we are now gradually coming back to a new reality which will shape our future as individuals, businesses, and communities.


From the beginning of the crisis, our top priority has been to ensure the health and well-being of our teams, as well as to protect employment to the best of our ability. We have shifted to home working and e-learning and have put in place health and safety measures to protect our warehouse, frontline, and back office teams.


In the last three months, all of us have made many sacrifices to safeguard our communities and slow the spread of COVID-19. Within the Group, we connected with each other like never before and all of our working teams have accomplished great achievements in order to keep serving our customers in these extraordinary circumstances, particularly in e-commerce, clienteling, and fulfilment. I am incredibly thankful to the 1,000 managers and team members that took a significant 3-month salary reduction to support the Group and the most vulnerable members of our family.


Nevertheless, the human and economic consequences of COVID-19 are and will continue to be of unprecedented impact. After the mandatory shutdown, during which our business has decreased by over 80%, our economies are slowly re-opening. We expect business to pick up only gradually and estimate that 2020 sales will be at least -33% compared to 2019, resulting in considerable losses during this year. In our current scenario, we expect to approach our 2019 level of sales only in the last quarter of 2021.


In this context, we need to move with agility to respond to this new reality which will lead to the closure of specific business units and stores, and to the reduction of our back office fixed costs. We will find balance by driving growth and efficiency and invest in e-commerce, hybrid projects, data and analytics, customer experiences, fulfilment, and automation, all while reinforcing innovation.


It is with a heavy heart that we have to take a tough but necessary decision to restructure, inevitably leading to valued colleagues whom we love, value, and respect being asked to leave the Group through non-renewal of probation periods, redundancies, and early retirement.


In the coming days, those colleagues leaving the Group will be notified by a senior leader and their People Partner. In line with our values, each impacted employee will be treated with compassion, respect, and dignity while taken through their entitlements and next steps. It goes without saying that those leaving us today will have priority to re-join the Group in the future when opportunities arise.


We believe the next 18 months will be essential to the future of our Group and to strengthen our position in luxury retail, both regionally and beyond.


To further support the Group this year, we will also ask for a collective effort of a Group-wide 15% reduction on monthly fixed salaries and allowances, from July and for the next 6 months. We will however reinstate bonuses for the second half of 2020, with objectives adjusted to this new reality, and our intention is to reinstate salaries at previous levels from January 2021.

I am confident that this crisis - and the uncertainty it has triggered - will end, and that our business will recover. The second half of 2020 will be about preparing the Chalhoub Group to come back to growth and profitability in 2021 and beyond. This will require focus and great efforts from all of us, both individually and as an organisation, to think outside the box and reinvent ourselves, to innovate, be courageous, take responsibility, and be lean, agile, and more efficient. We have been at the forefront of innovation and change, and we are committed to accelerate this recovery and create opportunities for growth for ourselves and our teams. Ultimately, our goal remains to delight our customers, wherever they are.


I would like to conclude by conveying my deepest appreciation and thanks to each and every one of you for all that you have done and contributed, and for all that we have been through together. Having to say goodbye to friends and colleagues is hard and unsettling. We will do our best to make this period as kind as possible for all.


To those leaving us, there are no real words to adequately thank you for your dedication and service, be it years or decades. I have no doubt that the talent you have shown in your time with the Group and the skills that you have developed will continue to serve you well in the future, no matter what you choose to do. We will continue building on all the great work that you have done within the Chalhoub Group.


To the others, I know and appreciate the efforts you are making, and I am humbled and inspired by how hard you have been working. You are our strongest asset and we are committed to creating together a brighter future in which we are more connected and available for each other, and where your opinion will always matter.


In our 65-year history we have had to contend with many crises. Through the talent and dedication of our teams, we have come out stronger each time and this will be no exception.


We are Chalhoub, and we remain a close family, wherever we are.

Thank you,

Patrick Chalhoub

‮٧‬‭ ‬حزيران‭ ‬‮٢٠٢٠‬‭ ‬|‭ ‬التأقلم‭ ‬مع‭ ‬الواقع‭ ‬الجديد


الزملاء‭ ‬الأعزاء،


بعد‭ ‬مرور‭ ‬هذه‭ ‬الفترة‭ ‬العصيبة‭ ‬من‭ ‬إجراءات‭ ‬الحظر‭ ‬والإغلاق،‭ ‬والتي‭ ‬شهدنا‭ ‬خلالها‭ ‬مبادرات‭ ‬مذهلة‭ ‬من‭ ‬الشجاعة‭ ‬والتضامن‭ ‬والصمود،‭ ‬نعود‭ ‬اليوم‭ ‬للعمل‭ ‬تدريجيًا‭ ‬في‭ ‬واقعنا‭ ‬الجديد‭ ‬الذي‭ ‬سيرسم‭ ‬مستقبلنا‭ ‬جميعًا؛‭ ‬أفرادًا‭ ‬وشركات‭ ‬ومجتمعات‭.‬


منذ‭ ‬بداية‭ ‬الأزمة،‭ ‬كانت‭ ‬أولويتنا‭ ‬القصوى‭ ‬هي‭ ‬ضمان‭ ‬صحة‭ ‬وسلامة‭ ‬كافة‭ ‬فرق‭ ‬عملنا،‭ ‬وبذلنا‭ ‬كل‭ ‬ما‭ ‬في‭ ‬وسعنا‭ ‬لحماية‭ ‬الوظائف،‭ ‬حيث‭ ‬اتخذنا‭ ‬إجراءات‭ ‬عديدة‭ ‬تضمنت‭ ‬الانتقال‭ ‬للعمل‭ ‬من‭ ‬المنزل‭ ‬واعتماد‭ ‬التعلم‭ ‬الإلكتروني،‭ ‬إلى‭ ‬جانب‭ ‬مجموعة‭ ‬من‭ ‬تدابير‭ ‬الصحة‭ ‬والسلامة،‭ ‬لنضمن‭ ‬حماية‭ ‬زملائنا‭ ‬العاملين‭ ‬في‭ ‬المستودعات‭ ‬والموظفين‭ ‬في‭ ‬خدمات‭ ‬تقديم‭ ‬الدعم‭ ‬وخدمة‭ ‬العملاء‭ ‬والعاملين‭ ‬في‭ ‬الميدان‭.‬


وقد‭ ‬قدم‭ ‬كل‭ ‬منا‭ ‬خلال‭ ‬الأشهر‭ ‬الثلاثة‭ ‬المنصرمة‭ ‬العديد‭ ‬من‭ ‬التضحيات،‭ ‬في‭ ‬سبيل‭ ‬حماية‭ ‬مجتمعاتنا‭ ‬والحد‭ ‬من‭ ‬تفشي‭ ‬جائحة‭ ‬كوفيد-‮١٩‬.‭ ‬وعلى‭ ‬مستوى‭ ‬المجموعة،‭ ‬شهدنا‭ ‬مستويات‭ ‬غير‭ ‬مسبوقة‭ ‬من‭ ‬التواصل‭ ‬والتفاعل‭ ‬بين‭ ‬أعضاء‭ ‬الفريق،‭ ‬ونجحت‭ ‬جميع‭ ‬فرق‭ ‬العمل‭ ‬لدينا‭ ‬في‭ ‬تحقيق‭ ‬إنجازات‭ ‬عظيمة‭ ‬لمساعدتنا‭ ‬في‭ ‬الاستمرار‭ ‬بتقديم‭ ‬الخدمات‭ ‬لعملائنا‭ ‬خلال‭ ‬هذه‭ ‬الظروف‭ ‬الاستثنائية،‭ ‬سيما‭ ‬في‭ ‬مجال‭ ‬التجارة‭ ‬الإلكترونية‭ ‬وإنشاء‭ ‬علاقات‭ ‬مع‭ ‬العملاء‭ ‬وإنجاز‭ ‬المهام‭ ‬المطلوبة‭.‬‭ ‬وأود‭ ‬هنا‭ ‬أن‭ ‬أعبر‭ ‬عن‭ ‬شكري‭ ‬وامتناني‭ ‬الشديدين‭ ‬لجميع‭ ‬الزملاء‭ ‬من‭ ‬المدراء‭ ‬والموظفين‭ ‬وهم‭ ‬‮١٠٠٠‬‭ ‬زميل‭ ‬وزميلة،‭ ‬لموافقتهم‭ ‬على‭ ‬خصم‭ ‬جزء‭ ‬كبير‭ ‬من‭ ‬رواتبهم‭ ‬لمدة‭ ‬‮٣‬‭ ‬أشهر،‭ ‬في‭ ‬مسعى‭ ‬لدعم‭ ‬المجموعة،‭ ‬ومساعدة‭ ‬الأفراد‭ ‬الأكثر‭ ‬عوزًا‭ ‬وحاجة‭ ‬في‭ ‬أسرتنا‭.‬‭ ‬


وبالرغم‭ ‬من‭ ‬كل‭ ‬ذلك،‭ ‬فلا‭ ‬بد‭ ‬لي‭ ‬من‭ ‬الإشارة‭ ‬إلى‭ ‬أن‭ ‬تبعات‭ ‬جائحة‭ ‬كورونا‭ ‬قد‭ ‬تسببت‭ ‬ولا‭ ‬تزال‭ ‬تتسبب‭ ‬بالعديد‭ ‬من‭ ‬الآثار‭ ‬الإنسانية‭ ‬والاقتصادية‭ ‬غير‭ ‬المسبوقة؛‭ ‬فبعد‭ ‬فترة‭ ‬الإغلاق‭ ‬الإجبارية،‭ ‬التي‭ ‬انخفض‭ ‬خلالها‭ ‬عملنا‭ ‬بنسبة‭ ‬تزيد‭ ‬عن‭ ‬‮٨٠‬٪.‭ ‬بوشر‭ ‬رفع‭ ‬إجراءات‭ ‬الحظر‭ ‬عن‭ ‬قطاعاتنا‭ ‬الاقتصادية‭ ‬شيئًا‭ ‬فشيئًا،‭ ‬وبهذا‭ ‬فنحن‭ ‬نتوقع‭ ‬بأن‭ ‬تنتعش‭ ‬أعمالنا‭ ‬بصورة‭ ‬تدريجية،‭ ‬مع‭ ‬توقعات‭ ‬بأن‭ ‬تنخفض‭ ‬مبيعات‭ ‬عام‭ ‬‮٢٠٢٠‬‭ ‬بحوالي‭ ‬‮٣٣‬٪‭ ‬على‭ ‬الأقل‭ ‬مقارنة‭ ‬بعام‭ ‬‮٢٠١٩‬،‭ ‬الأمر‭ ‬الذي‭ ‬سيسفر‭ ‬عن‭ ‬خسائر‭ ‬ملموسة‭ ‬خلال‭ ‬هذا‭ ‬العام.‭ ‬وفي‭ ‬إطار‭ ‬السيناريو‭ ‬الحالي،‭ ‬فإن‭ ‬توقعاتنا‭ ‬تشير‭ ‬إلى‭ ‬أننا‭ ‬لن‭ ‬نتمكن‭ ‬من‭ ‬تحقيق‭ ‬مستوى‭ ‬قريب‭ ‬من‭ ‬مبيعاتنا‭ ‬في‭ ‬‮٢٠١٩‬‭ ‬قبل‭ ‬الربع‭ ‬الأخير‭ ‬من‭ ‬عام‭ ‬‮٢٠٢١‬‭.‬‭ ‬


وفي‭ ‬هذا‭ ‬الصدد،‭ ‬يتعين‭ ‬علينا‭ ‬أن‭ ‬نتحرك‭ ‬سريعًا‭ ‬لمواجهة‭ ‬هذا‭ ‬الواقع‭ ‬الجديد‭ ‬الذي‭ ‬من‭ ‬شأنه‭ ‬أن‭ ‬يؤدي‭ ‬إلى‭ ‬إغلاق‭ ‬مجموعة‭ ‬من‭ ‬المتاجر‭ ‬ووحدات‭ ‬الأعمال،‭ ‬وخفض‭ ‬نفقاتنا‭ ‬الثابتة‭ ‬في‭ ‬مجال‭ ‬الدعم‭ ‬الداخلي‭.‬‭ ‬ولهذا‭ ‬السبب‭ ‬سنحرص‭ ‬خلال‭ ‬سعينا‭ ‬للنهوض‭ ‬بأعمالنا‭ ‬على‭ ‬تحقيق‭ ‬التوازن‭ ‬المطلوب‭ ‬من‭ ‬خلال‭ ‬تعزيز‭ ‬الابتكار‭ ‬والعمل‭ ‬في‭ ‬الوقت‭ ‬ذاته‭ ‬على‭ ‬دفع‭ ‬النمو‭ ‬والكفاءة‭ ‬والاستثمار‭ ‬في‭ ‬التجارة‭ ‬الإلكترونية‭ ‬والمشاريع‭ ‬الهجينة‭ ‬‭(‬المختلطة‭)‬‭ ‬والبيانات‭ ‬والتحليلات‭ ‬وتجارب‭ ‬العملاء‭ ‬ومستوى‭ ‬الأداء‭ ‬والأتمتة‭.‬‭ ‬


وفي‭ ‬هذه‭ ‬الظروف‭ ‬القاسية،‭ ‬نجد‭ ‬أنفسنا‭ ‬مضطرين‭ ‬لاتخاذ‭ ‬قرارات‭ ‬صعبة‭ ‬لكنها‭ ‬ضرورية،‭ ‬تتمثل‭ ‬في‭ ‬إعادة‭ ‬هيكلة‭ ‬جديدة‭ ‬للمجموعة،‭ ‬مما‭ ‬سيدفعنا‭ ‬حتمًا‭ ‬إلى‭ ‬وداع‭ ‬عدد‭ ‬من‭ ‬زملائنا‭ ‬الذين‭ ‬نقدرهم‭ ‬ونكن‭ ‬لهم‭ ‬في‭ ‬قلوبنا‭ ‬كل‭ ‬الحب‭ ‬والاحترام‭ ‬وبأن‭ ‬نطلب‭ ‬منهم‭ ‬ترك‭ ‬المجموعة‭ ‬وذلك‭ ‬من‭ ‬خلال‭ ‬عدم‭ ‬تجديد‭ ‬عقودهم‭ ‬وفترات‭ ‬التجربة،‭ ‬والتقاعد‭ ‬المبكر‭.‬


وفي‭ ‬الأيام‭ ‬المقبلة،‭ ‬سيتولى‭ ‬أحد‭ ‬كبار‭ ‬الإداريين‭ ‬ومسؤول‭ ‬الموارد‭ ‬البشرية،‭ ‬إرسال‭ ‬إخطار‭ ‬لهؤلاء‭ ‬الزملاء‭ ‬لإعلامهم‭ ‬بقرار‭ ‬إنهاء‭ ‬عملهم‭.‬‭ ‬والتزامًا‭ ‬بقيمنا‭ ‬التي‭ ‬لطالما‭ ‬آمنا‭ ‬بها،‭ ‬سنحرص‭ ‬على‭ ‬حفظ‭ ‬حقوق‭ ‬جميع‭ ‬الموظفين‭ ‬المتأثرين‭ ‬بالقرار‭ ‬واحترامهم‭ ‬معاملتهم‭ ‬معاملة‭ ‬كريمة‭ ‬عند‭ ‬إعطائهم‭ ‬مستحقاتهم‭ ‬واتخاذ‭ ‬الإجراءات‭ ‬اللاحقة‭ ‬لإنهاء‭ ‬عقودهم‭.‬‭ ‬ومما‭ ‬لا‭ ‬شك‭ ‬فيه،‭ ‬أن‭ ‬زملاءنا‭ ‬الذين‭ ‬يغادروننا‭ ‬اليوم‭ ‬سيُعطون‭ ‬الأولوية‭ ‬للانضمام‭ ‬مجددًا‭ ‬إلى‭ ‬المجموعة‭ ‬عندما‭ ‬تتاح‭ ‬لدينا‭ ‬فرص‭ ‬عمل‭ ‬في‭ ‬المستقبل‭.‬


وستكون‭ ‬الأشهر‭ ‬الثمانية‭ ‬عشر‭ ‬القادمة‭ ‬حاسمة‭ ‬لمستقبل‭ ‬مجموعتنا‭ ‬وتعزيز‭ ‬مكانتنا‭ ‬في‭ ‬قطاع‭ ‬تجارة‭ ‬التجزئة‭ ‬للماركات‭ ‬والبضائع‭ ‬الفاخرة،‭ ‬على‭ ‬الصعيدين‭ ‬الإقليمي‭ ‬والعالمي‭.‬


في‭ ‬سياق‭ ‬دعم‭ ‬المجموعة‭ ‬خلال‭ ‬هذا‭ ‬العام،‭ ‬سنطلب‭ ‬منكم‭ ‬المشاركة‭ ‬في‭ ‬جهودنا‭ ‬التعاونية‭ ‬من‭ ‬خلال‭ ‬خفض‭ ‬الرواتب‭ ‬والبدلات‭ ‬الشهرية‭ ‬الثابتة‭ ‬على‭ ‬مستوى‭ ‬المجموعة‭ ‬كاملة‭ ‬وذلك‭ ‬بنسبة‭ ‬‮١٥‬٪‭ ‬واعتبارًا‭ ‬من‭ ‬شهر‭ ‬تموز‭/‬يوليو‭ ‬وطوال‭ ‬الأشهر‭ ‬الستة‭ ‬القادمة‭.‬‭ ‬ومع‭ ‬ذلك،‭ ‬سنعاود‭ ‬توزيع‭ ‬المكافآت‭ ‬المستحقة‭ ‬للنصف‭ ‬الثاني‭ ‬من‭ ‬عام‭ ‬‮٢٠٢٠‬‭ ‬مع‭ ‬إجراء‭ ‬تعديلات‭ ‬على‭ ‬أهدافنا‭ ‬بما‭ ‬يتماشى‭ ‬مع‭ ‬هذا‭ ‬الوضع‭ ‬الجديد،‭ ‬علمًا‭ ‬بأننا‭ ‬نعتزم‭ ‬إعادة‭ ‬توزيع‭ ‬الرواتب‭ ‬السابقة‭ ‬على‭ ‬الموظفين‭ ‬اعتبارًا‭ ‬من‭ ‬كانون‭ ‬الثاني‭/‬يناير‭ ‬‮٢٠٢١‬‭.‬


وإنني‭ ‬على‭ ‬ثقة‭ ‬بأن‭ ‬هذه‭ ‬الأزمة،‭ ‬التي‭ ‬نعيش‭ ‬فيها‭ ‬أوضاعًا‭ ‬مضطربة‭ ‬يغلب‭ ‬عليها‭ ‬حالة‭ ‬من‭ ‬عدم‭ ‬اليقين،‭ ‬ستمر،‭ ‬كما‭ ‬وأؤمن‭ ‬أيضًا‭ ‬بأننا‭ ‬سنتمكن‭ ‬من‭ ‬التعافي‭ ‬والعودة‭ ‬كما‭ ‬كنا‭ ‬في‭ ‬السابق‭.‬‭ ‬حيث‭ ‬سنركز‭ ‬خلال‭ ‬النصف‭ ‬الثاني‭ ‬من‭ ‬عام‭ ‬‮٢٠٢٠‬‭ ‬على‭ ‬تهيئة‭ ‬مجموعة‭ ‬شلهوب‭ ‬للعودة‭ ‬إلى‭ ‬معدّل‭ ‬نموّها‭ ‬السابق‭ ‬وتحقيق‭ ‬الأرباح‭ ‬في‭ ‬عام‭ ‬‮٢٠٢١‬‭ ‬وما‭ ‬بعده‭.‬‭ ‬وللنجاح‭ ‬في‭ ‬هذا‭ ‬سيتعيّن‭ ‬علينا‭ ‬التعاون‭ ‬معًا‭ ‬كمؤسسة‭ ‬وأفراد‭ ‬لزيادة‭ ‬تركيزنا‭ ‬وبذل‭ ‬جهود‭ ‬جبارة‭ ‬للتفكير‭ ‬بطريقة‭ ‬إبداعية‭ ‬وتعزيز‭ ‬سلوكياتنا‭ ‬وقراراتنا‭ ‬وقدرتنا‭ ‬على‭ ‬الابتكار،‭ ‬وتحمل‭ ‬المسؤولية‭ ‬والتحلي‭ ‬بالشجاعة‭ ‬والسرعة‭ ‬والمرونة‭ ‬ورفع‭ ‬كفاءاتنا‭.‬‭ ‬فلطالما‭ ‬تبوأنا‭ ‬مركز‭ ‬الصدارة‭ ‬في‭ ‬مجالي‭ ‬الابتكار‭ ‬والتغيير،‭ ‬ونحن‭ ‬ملتزمون‭ ‬بتسريع‭ ‬خطانا‭ ‬نحو‭ ‬التعافي‭ ‬وتوفير‭ ‬فرص‭ ‬جديدة‭ ‬لنمونا‭ ‬ونمو‭ ‬موظفينا،‭ ‬فهدفنا‭ ‬في‭ ‬نهاية‭ ‬المطاف‭ ‬هو‭ ‬كسب‭ ‬رضا‭ ‬عملائنا‭ ‬أينما‭ ‬كانوا‭.‬


وأود‭ ‬أن‭ ‬أختتم‭ ‬رسالتي‭ ‬هذه‭ ‬بالإعراب‭ ‬عن‭ ‬عميق‭ ‬تقديري‭ ‬وشكري‭ ‬لكل‭ ‬واحد‭ ‬منكم‭ ‬على‭ ‬كل‭ ‬ما‭ ‬قمتم‭ ‬به‭ ‬من‭ ‬أجلنا،‭ ‬ولوقوفكم‭ ‬بجانبنا‭ ‬في‭ ‬هذه‭ ‬الأزمة‭.‬‭ ‬وإنه‭ ‬ليؤلمني‭ ‬أن‭ ‬اضطر‭ ‬لوداع‭ ‬مجموعة‭ ‬من‭ ‬أصدقائي‭ ‬وزملائي‭ ‬نتيجة‭ ‬لهذه‭ ‬القرارات‭ ‬الصعبة‭.‬‭ ‬وأعدكم‭ ‬بأننا‭ ‬سنبذل‭ ‬قصارى‭ ‬جهدنا‭ ‬لتخفيف‭ ‬من‭ ‬وطأة‭ ‬هذه‭ ‬الفترة‭ ‬علينا‭ ‬جميعًا‭.‬


وبالنسبة‭ ‬لمن‭ ‬سيغادروننا،‭ ‬فليس‭ ‬لدي‭ ‬ما‭ ‬يكفي‭ ‬من‭ ‬الكلمات‭ ‬التي‭ ‬يمكنها‭ ‬التعبير‭ ‬عن‭ ‬شكري‭ ‬الصادق‭ ‬لتفانيكم‭ ‬وخدمتكم‭ ‬التي‭ ‬أظهرتموها‭ ‬لنا‭ ‬طوال‭ ‬فترة‭ ‬عملكم‭ ‬سواء‭ ‬أكانت‭ ‬سنوات‭ ‬أو‭ ‬عقود‭.‬‭ ‬وإنني‭ ‬ليس‭ ‬لدي‭ ‬أدنى‭ ‬شك‭ ‬بأن‭ ‬موهبتكم‭ ‬التي‭ ‬قمتم‭ ‬بإثباتها‭ ‬لنا‭ ‬خلال‭ ‬الوقت‭ ‬الذي‭ ‬أمضيتموه‭ ‬في‭ ‬العمل‭ ‬لدى‭ ‬المجموعة‭ ‬ومهاراتكم‭ ‬التي‭ ‬طورتموها‭ ‬لا‭ ‬بد‭ ‬أن‭ ‬تساعدكم‭ ‬مستقبلًا‭ ‬في‭ ‬أي‭ ‬مجالٍ‭ ‬تختارون‭ ‬العمل‭ ‬فيه،‭ ‬وبدورنا‭ ‬فنحن‭ ‬سنحرص‭ ‬على‭ ‬مواصلة‭ ‬العمل‭ ‬الرائع‭ ‬الذي‭ ‬قدمتموه‭ ‬لمجموعة‭ ‬شلهوب‭.‬


أما‭ ‬بقية‭ ‬الزملاء،‭ ‬فأنا‭ ‬أعرف‭ ‬وأقدر‭ ‬الجهود‭ ‬التي‭ ‬تبذلونها،‭ ‬كما‭ ‬وأشعر‭ ‬بالفخر‭ ‬والامتنان‭ ‬لكل‭ ‬ما‭ ‬تقومون‭ ‬به‭ ‬من‭ ‬عمل‭ ‬مضنٍ‭ ‬لأجلنا،‭ ‬فأنتم‭ ‬أهم‭ ‬أصولنا‭ ‬وأكثرها‭ ‬قيمة‭ ‬لمجموعتنا،‭ ‬ونحن‭ ‬ملتزمون‭ ‬ببناء‭ ‬مستقبل‭ ‬أكثر‭ ‬إشراقًا‭ ‬تجمعنا‭ ‬فيه‭ ‬أواصر‭ ‬الترابط‭ ‬والتعاون،‭ ‬وتأكدوا‭ ‬بأننا‭ ‬سنحرص‭ ‬دائمًا‭ ‬على‭ ‬استشارتكم‭ ‬والاستماع‭ ‬لآرائكم‭.‬


لقد‭ ‬واجهنا‭ ‬خلال‭ ‬‮٦٥‬‭ ‬عامًا‭ ‬من‭ ‬عملنا‭ ‬العديد‭ ‬من‭ ‬الأزمات‭ ‬والتحديات،‭ ‬التي‭ ‬كنا‭ ‬نزداد‭ ‬بعدها‭ ‬قوة‭ ‬وصمودًا‭ ‬بفضل‭ ‬موهبتكم‭ ‬وتفانيكم‭ ‬في‭ ‬العمل،‭ ‬وأنا‭ ‬مؤمن‭ ‬بأننا‭ ‬قادرون‭ ‬سنتمكن‭ ‬من‭ ‬التغلب‭ ‬على‭ ‬هذه‭ ‬الأزمة‭ ‬أيضًا‭.‬


نحن‭ ‬شلهوب،‭ ‬نبقى‭ ‬أسرة‭ ‬واحدة،‭ ‬أينما‭ ‬كنا.‭ ‬

باتريك‭ ‬شلهوب

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